FAQs

Can I access my unit after hours?

Our gate hours are from 6 a.m. to 10 p.m., seven days a week. 

Do you offer drive-up units?

Yes! All of our units are drive up access. 

How do I pay?

Payments can be taken online, over the phone, or in-person. In-person payments can be made by card, check, or money order. We also have convenient payment drop boxes outside the office door, and attached to the main gate leading to the office.

Do I need insurance?

We do recommend that you have insurance on your unit if you are going to store anything of value or sentiment. We understand that damage can happen, and want you to have peace of mind that your items are covered. 

What happens if there is an after hours emergency?

We do have an after hours emergency phone line that is available to help. Please call 417-569-6700.